pg888 Privacy Policy

1Introduction

pg888 ("the Platform", "we", "us") operates the online gaming platform at pg888.win. This Privacy Policy describes how pg888 collects, processes, uses, stores, and protects personal information provided by registered players and visitors based in the Philippines.

pg888 takes the privacy of its players seriously. The Platform is designed for Filipino players, and the way personal data is handled reflects the standards expected under Philippine law. We collect only what is necessary to operate your account and keep the Platform secure, and we do not use your data for purposes beyond those described here.

If you have questions about this policy or how your data is handled, contact the pg888 support team at [email protected] at any time.

2Data We Collect

pg888 collects personal information in the following ways:

Information you provide directly:

• Registration details: full name, date of birth, email address, Philippine mobile number, and account credentials.
• KYC verification documents: government-issued Philippine ID (such as PhilSys, passport, driver's licence, SSS ID, UMID, or PRC ID), and supporting documents as requested.
• Payment information: details related to your deposit and withdrawal transactions, including the payment channels used (e.g. Philippine online banking, bank transfer, GCash, Maya).
• Communications: messages you send to pg888 support or responses to account-related notifications.

Information collected automatically:

• Device and browser data: device type, operating system, browser version, IP address, and time zone.
• Platform activity: pages visited, games played, bets placed, session duration, and navigation patterns.
• Cookies and similar technologies: as described in the Cookies section of this policy.

The table below summarises the main categories of data collected and their primary purpose:

3How We Use Your Data

pg888 uses the personal information collected for the following purposes:

• Account management: To create, maintain, and secure your pg888 account, including processing your registration and verifying your identity.
• Transaction processing: To receive deposits and process withdrawal requests in Philippine Peso via your chosen payment channel.
• Platform security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorised access to accounts.
• Responsible gaming: To monitor gaming patterns where needed to support responsible gaming tools such as deposit limits and self-exclusion. For more information, see the Responsible Gaming page.
• Customer support: To respond to your enquiries and resolve account-related issues.
• Legal compliance: To meet obligations under applicable Philippine law, including record-keeping and responses to lawful requests from regulatory or law enforcement authorities.
• Platform improvement: To understand how players use the Platform so that the experience can be improved over time.
• Communications: To send you account-related notifications such as transaction confirmations, security alerts, and OTP messages to your registered mobile number.

pg888 does not use your personal data for automated profiling that produces legal or similarly significant effects without human review.

4Legal Basis for Processing

pg888 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable Philippine regulations:

• Contractual necessity: Processing your registration details, payment information, and KYC documents is necessary to provide you with the pg888 service as described in the Terms and Conditions.
• Legal obligation: Certain data processing is required to comply with applicable laws, including anti-money laundering obligations and responses to lawful government or regulatory requests.
• Legitimate interests: Security monitoring, fraud prevention, and platform improvement are carried out on the basis of pg888's legitimate interest in operating a safe and functional gaming platform, balanced against your privacy interests.
• Consent: Where pg888 relies on your consent for a specific processing activity, you will be informed at the time and may withdraw consent by contacting support at [email protected].

5Data Sharing

pg888 does not sell your personal data. Your information may be shared with the following categories of third parties only to the extent necessary for the purposes described in this policy:

• Payment processors: To facilitate deposits and withdrawals via Philippine bank transfer, GCash, Maya, and other supported local payment channels. These providers process only the data needed to complete your transaction.
• Identity verification services: To assist with KYC verification of government-issued Philippine IDs as part of the account verification process.
• Technology and infrastructure providers: Companies that provide hosting, security, and platform support services necessary to operate pg888.win. These providers are bound by data processing agreements and may not use your data for their own purposes.
• Regulatory and law enforcement authorities: Where required by Philippine law or a valid legal order, pg888 may disclose personal data to the relevant government authority.

6Data Retention

pg888 retains personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. The general principles are:

• Account and transaction records are retained for a minimum period as required by applicable Philippine anti-money laundering and financial record-keeping obligations.
• KYC and identity verification documents are retained for the duration of your account and for a further period after account closure as required by law.
• Support communications are retained for a reasonable period to assist with ongoing account matters and disputes.
• Technical and usage data is retained for a shorter period consistent with security and platform monitoring purposes.

When personal data is no longer needed and retention obligations have been met, pg888 deletes or anonymises it in a secure manner.

7Security Measures

pg888 implements technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or loss. These include:

• SSL encryption for all data transmitted between your browser and pg888.win.
• OTP verification via your registered Philippine mobile number for account login and sensitive account actions.
• Access controls that limit which personnel can view sensitive player data, on a need-to-know basis.
• Monitoring for unusual account activity that may indicate unauthorised access or fraud.
• Regular review of security practices as the Platform and threat environment evolve.

While pg888 takes reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role by keeping your account credentials confidential and using a strong, unique password for your pg888 account. If you suspect your account has been compromised, contact support immediately at [email protected].

8Cookies

pg888.win uses cookies and similar technologies to operate the Platform, remember your preferences, and support security functions. The main types of cookies used are:

• Essential cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that help prevent fraud. You cannot opt out of essential cookies without also disabling core Platform features.
• Analytics cookies: Used to understand how players navigate pg888.win, which pages are visited most, and where errors occur. This data is used in aggregate and not linked to individual identifiable players.
• Preference cookies: Used to remember settings such as your preferred language or display options.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. Continuing to use pg888.win after being informed of cookie use constitutes acceptance of essential cookies.

9Your Rights

As a player based in the Philippines, you have the following rights in relation to your personal data held by pg888:

• Right to access: You may request a copy of the personal data pg888 holds about you.
• Right to correction: If any of your personal data is inaccurate or out of date, you may request that it be corrected. You can update basic contact details directly in your account settings.
• Right to erasure: In certain circumstances, you may request deletion of your personal data. Note that some data must be retained to meet legal obligations even after account closure.
• Right to object: You may object to certain types of data processing, such as use of your data for platform improvement analytics, by contacting support.
• Right to data portability: You may request a copy of certain data in a structured, commonly used format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

10Minors

pg888 is strictly for players aged 21 and above. The Platform does not knowingly collect personal data from persons under 21 years of age. If pg888 becomes aware that personal data has been submitted by or on behalf of a person under 21, the associated account will be closed and the data will be deleted or handled in accordance with applicable law.

If you believe a minor has registered on pg888, please contact support immediately at [email protected].

11Policy Changes

pg888 may update this Privacy Policy from time to time to reflect changes in the Platform, applicable law, or data processing practices. When updates are made, the revised policy will be published on this page with a new "Last updated" date.

For significant changes that affect how your data is used, pg888 will notify registered players via email or an in-platform notification. Your continued use of pg888.win after a revised policy has been published constitutes acceptance of the changes.

12Contact

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the pg888 support team:

For questions about your account or game-related matters, the FAQ page covers many common topics. For responsible gaming support and self-exclusion tools, visit the Responsible Gaming page.